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Our Expertise and Focus

Forum are leading commercialisation partners, providing a unique approach to managing all aspects of non-core revenue for over 100 shopping centres and 20 retail parks across the UK.

We provide diverse commercial solutions for Landlords which includes the sourcing and management of best practice mall retailers, bespoke kiosks, seasonal pop ups, high impact promotional campaigns and food & beverage operators. 

We are also experienced in delivering additional commercial income through vending, car parks and inline pop up shops.

Talk to us about arranging a free site survey to advise on your commercialisation potential.

Our Partnership Approach

Our business has grown organically over more than 20 years through recommendations and results. We are recognised for our pragmatic approach to the industry, providing realistic financial projections that we can confidently deliver, and working closely with our operators to help them launch and grow their businesses. 

We are a family-owned company, with a people first approach. We are fortunate to have a great staff retention rate with several key members of our company having been with us for over 10 years.  We enjoy what we do, and we feel that it shows!

Our Team

Kathryn Ling
Managing Director

kathryn@forumrcp.com
07919 525810

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Caroline Al-Jumaili
Account Director

caroline@forumrcp.com
07399 802465

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Annabel Anderson
Account Director

annabel@forumrcp.com
07889 452716

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Jill Southern
Senior Account Manager

jill@forumrcp.com
07958 472034

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Gina Hurge-Mogg
Senior Account Manager

gina@forumrcp.com
07930 520486

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Kate Sheridon
Account Manager

kate@forumrcp.com
07507 755626

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Alexandra Jung
Account Manager

alex@forumrcp.com
07943 788567

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Oliver James
Account Executive

oliver@forumrcp.com
07943 788568

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Melissa Scrowston
Account Executive

melissa@forumrcp.com
07399 575077

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Lesley Hassell
Sales Support Executive

lesley@forumrcp.com
07956 004130

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Marie Handyside
Finance Officer

marie@forumrcp.com
0191 226 8844

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Peter Ling
Director / Company Secretary

peter@forumrcp.com
07770 233237

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Kathryn Ling
Managing Director

Kathryn was a Director of a marketing company specialising in shopping centres when back in the late 90s, she identified an opportunity for growth in what was a new concept at the time; mall commercialisation.

Kathryn’s passion for outstanding service has inspired the team to continually deliver results with a pragmatic, considered and enthusiastic approach.

Caroline Al-Jumail
Account Director

Having gained a Masters in Management and spent a period of time in media sales in London, Caroline returned to the North East and joined Forum in 2002 where she has been an integral part of growth and development of the business.  Caroline brings a positive and forward-thinking approach to ongoing changes in the industry.

Caroline is responsible for our schemes in Scotland, North West & North East regions.

Annabel Ling
Account Director

Annabel established the London office in 2014 after gaining experience within the Newcastle team.  Annabel has been with Forum since 2013 after completing a degree in Human Geography, specialising in Advanced Retail Planning and Placemaking.  Her expertise in this area has a provided a fresh perspective and has enabled the business to develop further alongside a changing retail landscape.

Annabel is responsible for the London, South East and South West portfolio.

Jill Southern
Senior Account Manager

Jill began her career with Forum in 2009 as a graduate.  Her detailed and thorough working style brings a considered decision-making approach to her role allowing her to focus on figures and overall team performance.

Since progressing to Senior Account Manager, Jill oversees our schemes in Northern Ireland, Wales and the Midlands.

Gina Hurge-Mogg
Account Manager

Gina joined Forum in an administrative capacity and has progressed to Account Manager with her calm and logical approach to the role.

Gina specialises in outdoor markets, independent retailers and craft fairs and she also works alongside Annabel on the Southern schemes. 

Kate Morrison
Account Manager

Kate has a wealth of experience across various roles within the company since she joined in 2007.  Kate initially worked with promoters and retailers sourcing suitable venues for their specific requirements.

Working alongside Caroline, Kate has brought her vast knowledge and strong organisational skills to an Account Management role across our exclusively managed venues in Scotland, North West & North East regions.

Alexandra Jung
Account Manager

alex@forumrcp.co.uk
07943 788567

Having started her career as PA to Department Heads at a national department store, Alex joined Forum in 2017. Alex is passionate about developing our relationships with clients in Northern Ireland, where we have significantly increased our coverage since her appointment.

Alex works alongside Jill on Northern Ireland, Wales and the Midlands.

Oliver James
Account Executive

oliver@forumrcp.co.uk
07943 788568

Having gained experience in commercialisation both working in-house and more recently within an agency, Oliver has joined the Southern team where he will be focusing on our shopping centres in the South West.  He enjoys building in depth understanding of different business needs and being able to assist retailers with kiosk development and securing suitable venues to maximise their sales potential.

Peter Ling
Director / Company Secretary

peter@forumrcp.co.uk
07770 233237

Peter set up Forum Marketing with Kathryn in 1995, dealing primarily with shopping centre events and advertising, out of which Forum CentreSpace grew and became a separate company over 20 years ago. It has now relaunched as Forum RCP

Peter’s experience of the industry has served to help steer the company in its development and growth over two decades.

Melissa Scrowston
Account Executive

Melissa has joined Forum as Account Executive where she will be working on our Southern portfolio of shopping centres.  Having graduated from Newcastle University with a degree in English Literature, and with several years of administration and customer service experience, Melissa is looking forward to developing relationships with our shopping centres alongside our experienced team of Account Managers.

Lesley Hassell
Sales Support Executive

lesley@forumrcp.co.uk
07956 004130

Lesley provides administrative support to the Southern Team and is responsible for accounts receivable, credit control and monthly financial reporting and reconciliations. Lesley is recognised for her organised approach to administrative tasks to ensure the smooth running of bookings across our portfolio of shopping centres.  

Marie Handyside
Finance Officer 

After spending a considerable number of years with a financial software company, Marie joined Forum in 2013 where she is responsible for accounts payable.

Marie’s methodical attitude enables her to reliably implement the company’s financial management policies.